Welcome to TelaFix Solutions. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Services
TelaFix Solutions specializes in electronics repair and maintenance, including but not limited to monitor repair, screen replacement, diagnostics, display calibration, hardware component replacement, and warranty services. All services provided are subject to availability and the specific terms outlined at the time of service request.
2. Use of Website
You agree to use the TelaFix Solutions website for lawful purposes only and in a manner that does not infringe the rights of or restrict the use and enjoyment of the site by any third party. Unauthorized use of this site may give rise to a claim for damages and/or be a criminal offense.
3. Service Requests and Agreements
When requesting services from TelaFix Solutions, you agree to provide accurate and complete information necessary for the diagnosis and repair of your electronic device. TelaFix Solutions will perform services with reasonable care and skill but does not guarantee that all issues can be resolved.
4. Payment and Pricing
All prices for services will be communicated before any work commences. Payment is due according to the terms provided at the time of service. Failure to make payment may result in withholding of goods or services until payment is received.
5. Warranty and Liability
TelaFix Solutions provides warranty services as outlined during service agreements. Warranty conditions, including any limitations or exclusions, will be clearly defined. Our liability for any damages arising from services is limited to the value of the services provided, to the extent permitted by applicable law.
6. Personal Property
Clients are responsible for backing up any important data before submitting devices for repair. TelaFix Solutions is not liable for loss or damage to any data, applications, or hardware unless caused by our negligence as determined by applicable law.
7. Intellectual Property
All content, trademarks, logos, and materials on this website are the property of TelaFix Solutions or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from such materials without prior written consent.
8. Privacy and Data Protection
Any personal information collected during the provision of services will be handled according to applicable data protection laws and used solely for the purposes of delivering the services requested.
9. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of Brazil. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in São Paulo, São Paulo.
10. Amendments
TelaFix Solutions reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website or services after such changes constitutes acceptance of the new terms.
If you have any questions regarding these terms and conditions, please contact us at our physical address: 745 Paulista Avenue, Suite 12B, São Paulo, São Paulo, 01310-100, Brazil.
